24/7 Help Desk

Our certified engineers can provide immediate assistance through our phone, remote and onsite options. Our team will care for your environment as though it were their own. There’s a lot to gain with our support solution.

  • LIVE Help Desk (when you call, we really answer!)
  • North America Based – no offshore, only Leapfrog.
  • Unlimited support – phone, email, remote or on-site
  • One Cost – No crazy matrixes to figure out extra charges
  • You receive an entire IT Department (CTO to Engineer) at your fingertips for a fraction of the cost of a full-time employee
  • NO vacations, NO sick time, we’re here when you need us!
  • Dedicated support phone for daytime and after hours needs

24/7 Network Monitoring & Management

Our professional monitoring system proactively monitors your servers, workstations, network, and internet. We focus on finding problems and proactively correcting them BEFORE your end users are even aware of an issue.

How’s THAT for SERVICE?

Cloud Design, Integration & Migration

If you weren’t already using the Cloud in the pre-pandemic era, you’ve probably already realized how important the ability to connect seamlessly from any location is. There is no better time than the present to switch. Utilizing the cloud can:

  • Allow you to UPGRADE without added cost
  • MOBILIZE your staff
  • Connect SATELLITE offices with little cost
  • Add a DISASTER RECOVERY solution to your business
  • Help your business SAVE MONEY
  • SIMPLIFY your IT Environment
  • Allow you to DO MORE with less
  • With tools like Office 365 and Windows Azure, you only pay for what you use. Get online fast with security and reliability and access your information from ANYWHERE.

Business Continuity Solutions

Combined with our technical expertise, our expert team of innovators, strategizers and creative thinkers will work together to design and develop a plan that keeps your business afloat when the floodgates break loose. No outages, no downtime, no crashes.

Infrastructure Design & Management

At Leapfrog, our team of elite engineers not only support your environment, but are experts in designing and implementing some of the most complex enterprise technologies out there. Below are common infrastructure constraints that our infrastructure solutions solve:

Managing Complex Technology
Business growth comes with increasingly complex technology, which makes it difficult for most management staff to respond effectively.

Increased Administration Overhead​
Intensive management tasks escalate costs and limits scaling to seize new opportunities.​

Long Management Processes​
Businesses today require speed, and the infrastructure must adapt quickly to changing business requirements.

Build a better IT infrastructure and data center, maximize your choice of IT products and services, and strengthen your ROI. You can rely on Leapfrog for enterprise-class solutions ranging from virtualization, disaster recovery, unified communications, unified computing, cloud computing, security, and networking. We specialize in network systems management strategies and solutions that satisfy the unique goals of our clients. Our core technical competencies are Microsoft®, Citrix®, and Novell® centered solutions.​

Email Design & Migration

You’ve probably wanted to make the switch for a while, but migration can be painful! We’re here to eliminate that pain altogether. When you partner with Leapfrog, regardless of your current email provider, we’ll make the switch as seamless as possible for you and your business. Migrate all email, sub folders, calendars, contacts, and more! Whether it’s ten inboxes or ten thousand, we’ll develop a plan of action so that you can keep operating while we do the heavy lifting!

Mobile & Remote Solutions

Whether on your phone, tablet or laptop, we make it possible for you to connect to the office from anywhere! Travelling on a plane? No problem! Hotel rooms and work conferences are no longer a roadblock to keep you from getting the work done.

Not only will we make it possible for you to connect, we’ll make it safe as well. With the latest security precautions.

Hybrid Collaboration Solutions (Work From Anywhere!)

Unified collaboration/communications services are the solutions for your business to foster teamwork across multiple locations. Collaboration services, communications, conferencing and messaging all become more immediate and more flexible. We provide a suite of Unified Communications (UC) and collaboration tools to enable businesses of any size to collaborate more effectively – increasing productivity, enabling mobility and encouraging ‘anywhere’ communication.

  • Improve internal team collaboration across multiple platforms
  • Connect with external partners with ease
  • Easy integration with existing and future technologies
  • Reduce IT and telephone costs
  • Keep everything in one place

Virtualization

We help you to define and adopt a long-term virtualization roadmap that integrates with your organization’s cloud strategy as well as availability and disaster recovery practices. We have expertise on both proprietary as well as open-source hypervisor platforms, and this enables us to adopt a vendor and platform neutral approach that ensures the highest priority to your business goals and interests.

Hardware & Software

Leapfrog has been in the business for over 20 years and we have partnered with all the major players that have proven themselves in the IT arena.  We are a valued partner to some of the most respected names in the business such as:

  • Microsoft
  • Citrix
  • VM Ware
  • Cisco
  • Dell
  • HP
  • Lenovo
  • Adobe
  • Fortinet
  • Symantec
  • SonicWall
  • Websense

Our active partnerships with top brands allow you to UTILIZE the POWER and EXPERTISE of the Leapfrog Technology Group as a one-stop-shop for all of your Information Technology needs, not to mention the fantastic discounts we pass along to our customers!

Office Relocation & Expansion

Business changes can come with a lot of major headaches, we get it! Our promise to you as your technology business partner is that we MOVE and GROW WITH YOU. When you’re ready to pick up and go, our bags will be packed and we’ll be right behind you.

Citrix

Business Voice Solutions

Remote Solution Design & Deployment

Vendor Management